Frank-Partners

Nick Frank specialises in supporting manufacturing and technology companies to release the inherent value of their Service Business. This results in increased revenue, growth, profitability and customer loyalty.

Frank-Partners represents Nick's personal brand.

I deeply believe that for successful Industrial, Manufacturing & Technology businesses to maintain their premium market position, services has to become a core strategy in their corporate growth plan. But it is not easy for these product centric organisations to profitably develop complimentary services, or if desired move towards being a service / customer led organisation. My mission is to support clients in acheiving this goal.

Increase client revenues and profitability:

• Creating the mind-set & roadmap for Innovation, Growth & Change
• Developing and executing coherent service strategies
• New Services propositions & moving to Integrated Solutions
• Achieving optimal cost performance through operational and process excellence
• Driving improvements in customer loyalty & satisfaction
• Getting more from the parts after-market opportunity
• Moving from IoT & Big Data concepts, to real value adding remote solutions
• Enabling people to simply do a great job and increase their contribution

Utilise relavent experiences and proven tools

• A holistic services business model
• Practical Assessment tools based on leading academic research 
• Workshop, coaching & project management skills that bring the best out of organisations
• General Management business tools learned in blue chip company environments
• Working with close partners who excel in their professional niche

Structured and Transparent methodology

1. Explore & Assess: diagnostics and definition of the issue
2. Plan: Vision, Strategy, objectives & action plan
3. Act: Implementation and executions
4. Sustain: Ensure the results are long lasting

Values

• Respect, uncompromising integrity and transparency
• Detailed Goal assessment and re-evaluation
• Measurable and achievable results
• Effective and efficient project management