Set up by leading companies such as IBM & Cisco) and researchers such as Arizona State, this group promotes the professional development, education, research, practice, and policy work of its member individuals and institutions working hard to improve our world’s diverse, interconnected, complex service systems.

By playing an active role in the User Experience group, Nick will not only push his own thinking in this area, but will be discussing his ideas with leading thinkers in the world of service science and innovation such as Jim Spohrer. It's an exciting prospect to be really part of developing leading edge thinking says Nick. For more information on ISSIP see www.issip.org